FAQ

Q- How much is shipping?

A- We Offer FREE Express Delivery.

Q- How long does shipping takes?

A- All orders are shipped within 1-3 business days

Shipping: U.S. orders will deliver within 3-7 days

Q- Where is my order?

A: We will send you a tracking number when your order is shipped. Please contact us at support@XESSITY.com with your full name and mailing address if you do not receive your order within 7-10 business days.

Q- How can I make changes to my order?

A- If you need to make changes to your order you will need to contact us within 12 hours of placing the order.

We Can Change:

- Your delivery details
- Your name
- Your email
- Your phone number

Q- How can I cancel my order?

A- You must contact us within 12 hours.

-We cannot cancel your order once it has already been shipped.

Q - What is your return policy?

A: Please see RETURNS & REFUNDS .

Q - Who do I contact if there's something wrong with my order?
A: 
If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to support@XESSITY.com

Contact us

If we still haven't managed to answer your question please feel free to contact us at support@Xessity.com and we'll get back to you within 24hrs!

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